shipping-policy

1. Order Processing Time

• Orders are processed within 1–3 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.
• You will receive an order confirmation after placing your order.

2. Shipping Locations

• We currently ship across India.
• International shipping may be available for select locations.
• Delivery depends on courier service availability.

3. Shipping Charges

• Shipping charges (if applicable) will be shown at checkout.
• Free shipping may be offered on selected orders or promotions.

4. Estimated Delivery Time

• Metro Cities: 3–5 business days
• Other Locations: 5–7 business days
• Delivery time may vary due to external factors.

5. Order Tracking

• Tracking details will be shared via email or SMS once shipped.
• You can track your order using the provided tracking link.

6. Delays in Delivery

While we try to deliver on time, delays may occur due to courier issues, weather, or unforeseen circumstances. Food & Faith is not responsible for such delays.

7. Delivery Issues

• Incorrect or incomplete address may cause delivery failure.
• Reshipping charges may apply if the order is returned.

8. Damaged Packages

• Refuse delivery if the package appears damaged.
• Report concealed damage within 48 hours with photos or videos.

9. Cash on Delivery (COD)

• COD is available for selected locations.
• We may disable COD for certain orders.

10. Change of Shipping Address

• Address changes are allowed only before shipping.
• Once shipped, changes cannot be made.

11. Liability

Responsibility for the package transfers to the customer after successful delivery. We are not liable for loss or damage after delivery confirmation.

12. Policy Updates

Food & Faith reserves the right to update this Shipping Policy at any time without prior notice.